GE Aviation

Process of approving product non-conformities

"Process of fixing product nonconformity” is currently inefficient and needs to be redesigned. Process is critical and operated by many people and teams. The goal of the project is to design new process and create a roadmap to guide all teams how operates process."

Our approach

  • Project duration: 1 month.
  • During 3 half day workshops we applied principles of rapid problem solving and process design. Cross functional “technically oriented” team developed several process concepts out of which the final process design hybrid was introduced.

Project deliverables

  • Balanced workload without resource overloading.
  • Simple “End to end” process guidance for all participants.
  • Clear roles and responsibilities inside the process.
  • Short process lead times.
  • Teams are working together (enhanced human aspect).

Milan Gazdik